How to Change or Reset Your Password

Keeping your account secure is important. Whether you want to update your current password for security reasons, or you have forgotten it and need to recover your account, follow the steps below.

Scenario 1: I know my password and want to Change it

If you are already logged in and just want to update your password to something new:

1. Go to "My Account" on the Kifgo website or app.

2. Navigate to "Account Settings" or "Security & Login."

3. Select the option to "Change Password."

4. You will be asked to enter your Current Password first.

5. Then, enter your New Password and type it again to confirm.

6. Click "Save Changes" or "Update Password."

Scenario 2: I forgot my password and need to Reset it

If you are logged out and cannot remember your password:

1. Go to the Kifgo Sign-In page.

2. Click on the "Forgot Password?" link located near the sign-in button.

3. Enter the email address or mobile phone number associated with your Kifgo account.

4. Click "Submit" or "Send OTP."

5. We will send a verification link or a One-Time Password (OTP) to your email or phone.

6. Enter the OTP or click the secure link.

7. You will now be prompted to create a New Password.

8. Save your new password and sign in to your account.

Password Security Tips:

• Ensure your new password is at least 8 characters long.

• Use a combination of uppercase letters, lowercase letters, numbers, and special characters (like @, #, $, !).

• Do not reuse passwords from other websites.